The Coldwell Banker Ultimate Service® Buyer Services Guarantee
Coldwell Banker Affiliates of CanadaTM are committed to help you acquire the property that is right for you. We will provide you with Ultimate Service® as detailed in the following 20 Point Buyer Services Guarantee. We listen to what's important to you. Together we'll develop a customized service plan that reflects your specific needs.
We guarantee our service standards in writing. The Buyer Services Guarantee™ means consistent, predictable, reliable performance - guaranteed!
- Buyer Counseling Session
We will conduct a buyer counseling session to discuss your needs and goals, and to plan the search for your property.
- Buyer Agency Alternatives
We will discuss alternatives for agency representation that are available to you as a potential buyer - Buyer Brokerage, Seller Agency and Disclosed Dual Agency - and our representation of your customer interests in the different agency relationships.
- Buyer Representation Agreement
We will present and explain to you the buyer representation agreement and the special services and benefits it offers.
- Financial Pre-qualification
We will offer to arrange a pre-qualification or pre-approval appointment with a reputable lender to identify your range of affordability and to increase your negotiating strength.
- Coldwell Banker Horizon Realty Team Search
We will present your property search criteria to the Coldwell Banker Horizon Realty sales team. Our goal is to present you, when possible, with properties as they debut or before they appear on the open market.
- Property Showing
We will show you properties that meet the criteria you have selected.
- Property Evaluation
We will discuss features of a property that may affect its value and future resale.
- Property Disclosure
We will review with you all inspection reports and other documents pertaining to the condition of the property, and answer all questions regarding physical defects of the property which are known to us.
- Review of Written Seller Disclosure
We will thoroughly review with you any seller's written disclosure statement to enable you to accept or specify the remedy for each fault disclosed. Remedies for any disclosed faults should be addressed in the offer to purchase.
- Appraisal Contingency
We will explain to you the option of an appraisal contingency.
- Home Warranty
We will explain to you the option of a home warranty plan to reduce your risk of repair when purchasing a property.
